No contact from FurniturePick unless you change your mind...

Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

No contact from the retailer for nearly two months and then when I try to cancel the order they insist on charging shipping fees and a 25% restocking fee. I am still fighting with "Customer Service" who's sole responsibility it seems is to bully customers into submission.

Before buying anything from this "store" make sure to read the fine print you only have 24 hours after placing the order to make any changes, after that you are.... out of luck.

They have no physical address, terrible reviews from the BBB, even the phone number is VOIP, not linked to any physical address. I would recommend avoiding FurniturePick at all costs.

Product or Service Mentioned: Furniturepick Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $900.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Jul 19.

You May Also Like